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In their own words

234 testimonials, and reviews from Facebook (opens in a new tab) and Google (opens in a new tab)

234 of 234 testimonials.

Sales side

134 clients

Selling and buying

5.0 from 92 reviews on realestate.com.au (opens in a new tab) · Mathew’s profile

  • very professional in all aspects, was punctual and responsive to any questions and always a pleasure to deal with.
    Buyer in Griffin / HouseBuyingvia realestate.com.au · Aug 2026
  • Mathew, thanks for the assistance in selling our home. It's been a pleasure working with you throughout the process. Your communication and professionalism was appreciated.
    Seller in Griffin / HouseSellingvia realestate.com.au · Jun 2026
  • We had a great experience with Mat. Very knowledgable of the area and an expert in the real estate field. Great communication, easy to get along with and very trustworthy through the whole process.
    Seller in Griffin / HouseSellingvia realestate.com.au · Jun 2026
  • Confident and knowledgeable. Was patient and polite before I engaged their team formally. Provided good timely updates on sale progress. Took on the property management short term at my request to see all parties were being looked after. Looked after the tenants of the property to ensure their family was impacted as least as possible due to the move required and ending their lease.
    Seller in Griffin / HouseSellingvia realestate.com.au · Mar 2026
  • Matt was excellent throughout the sales process and helped me to achieve a great outcome very quickly. He was professional throughout the transaction and I would 100% use him again as my agent
    Seller in Griffin / HouseSellingvia realestate.com.au · Dec 2025
  • Matt was able to secure me a great price on my house in Griffin due to his clear expertise in the area. I recommend him very highly!
    Michael RedpathSellingvia Google · Dec 2025
  • Very knowledgeable about the area, straightforward process and excellent results!
    Seller in Griffin / HouseSellingvia realestate.com.au · Nov 2025
  • Mathew helped me to secure a property after being in contact with me for a number of weeks. He was professional and easy to communicate with. Despite the conditions of my offer being a bit tricky, he knew I was absolutely committed to making the deal work. This enabled him to secure top dollar for the sellers whilst also protecting their best interests. Years of experience which you can’t buy. Highly recommend.
    Buyer in Griffin / HouseBuyingvia realestate.com.au · Oct 2025

Showing 8 of 134

134 clients on the sales side

83 selling, 46 buying

Talk to us about selling

Rental side

84 clients

Renting and property management

  • We cannot recommend Jase at Touch Residential highly enough. From the moment we submitted our application, Jase went above and beyond to assist us. He kept us updated every step of the way, proactively followed up with the property owner, and genuinely advocated on our behalf throughout the process. We were under significant time pressure, having received approvals for other properties while waiting for a decision on the home we really wanted. Jase understood our situation, kept in regular contact, followed up with the owner to help expedite a decision, and worked tirelessly to help us secure the property. His communication was outstanding—professional, honest, responsive, and reassuring from start to finish. What impressed us most was that we never felt like just another application. As first-time clients of Touch Residential, we were genuinely impressed by Jase’s professionalism, dedication, and sincere commitment to achieving the best outcome for both the owner and our family. Thanks to his persistence and support, we are now moving into the home we had hoped for. Having dealt with many real estate agencies over the years as both homeowners and tenants, we can honestly say that Jase’s level of service ranks among the very best we have experienced. His professionalism, persistence, and genuine care for his clients set him apart, and we would not hesitate to recommend him and the team at Touch Residential to anyone looking for exceptional property management and customer service. Thank you again, Jase—we truly appreciate everything you did for our family.
    BRIGHTON SAWUTenantvia Google · Aug 2026
  • Shelley and Jase have been fantastic with helping with a rental setup. Friendly, very efficient and clearly experienced. Highly recommend. :)
    Chris Patelvia Google · Jun 2026
  • Ive been with these guys for just over 9 months. Absolutely amazing to work with. Shoutout to my Property Manager Ally. By far the best PM I've had in over ten years of renting.
    Kit MichaelsonTenantvia Google · Apr 2026
  • Renting through touch residential so far has been the best rentals experience, very profesional, but mostly so quick and easy to deal with. Thanks guys!
    joel turnerTenantvia Google · Mar 2026
  • Shelley and the team at Touch Residential are fantastic! They are incredibly professional, responsive, and make everything so easy to navigate. I highly recommend their services to anyone looking for a reliable, trustworthy and dedicated team.
    Steven Benbrookvia Google · Jan 2026
  • We have been renting through Touch for the past year. Amy has been a exceptional property manager to deal with. Professional, prompt at following up and just a genuine down to earth person. I am really going to miss our banter! Can't recommend their services highly enough from both a tenant snd owner perspective.
    Amanda CarmodyTenantvia Google · Dec 2025
  • We had a great experience with Touch Residential for the last 4.5 years as tenants. The team are very helpful and friendly.
    Rachael MackenzieTenantvia Google · Nov 2025
  • We cannot speak highly enough of our experience with Touch Residential. From the very beginning, the entire team has been nothing short of outstanding. A special mention to Amy, Ally, and Lenka – each of them went above and beyond to make everything smooth, stress-free, and supportive. Their professionalism is matched only by their warmth and genuine care, and it truly shows in every interaction. Every staff member at Touch has been approachable, efficient, and incredibly helpful, making what could have been a complicated process feel easy and seamless. It’s rare to find a team that not only delivers great results but also makes you feel so well supported along the way. Thank you to the whole Touch Residential team, you’ve set the bar very high, and we are so grateful for all the help and guidance you’ve given us!
    Lucy Scalesvia Google · 2025

Showing 8 of 84

84 clients on the rental side

40 landlords, 29 tenants

Talk to us about managing

Not every note said which side it was for.

  • Best in the business, especially if you are local to Griffin or the surrounding suburbs. Couldn't recommend more.
    Brayden Youngvia Google · 2025
  • Great Experience so far
    jason wardvia Google · 2024
  • Great people
    karyn Haggettvia Google · 2023
  • Good prompt service, advice and analysis
    Patrick Hubblevia Google · 2023
  • I have been with 4 different real estates now and touch us by far my favourite, especially when it comes to Maintenance issues or concerns . 🥰
    Tara Whartonvia Google · 2023
  • This was the most effortless and fastest process I have ever been through, would give more Stars if i could. Thanks to the whole team at Touch Residential, I had a stress free experience and would strongly recommend them.
    Caleb Braschvia Google · 2021
  • Forget the rest, these guys are the best. :)
    A-Gee Tvia Google · 2021
  • Great people to work with very helpful
    Sandi SPEERSvia Google · 2020
  • The touch team have that old school "wow factor" mixed with consistency and dedication. They keep it all pretty simple which is a good time saver for me.
    Brandon Wesselsvia Google · 2020
  • If you wanna buy a house so the house rent a house or have any questions this Would-be the 5 star real estate to Deal with.
    Tracey Hardyvia Google · 2020
  • Excellent, professional & honest Service
    Kel Stewartvia Facebook · Dec 2019
  • Professional and dedicated team who clearly love what they do
    Simon Sheehanvia Google · 2019
  • Best real estate agents in North Brisbane. Though it was for a short time, I could feel their passion and professionalism. They helped us through renting to owning our property. Keep up the good work mates!
    Michaelvia Google · 2019
  • Matthew and Shelley are a great duo who are not only professional but humble, energetic, genuine real estate agents that leave you feeling comfortable and at ease knowing you are in great hands. I wouldn't recommend any other agency but Touch Residential.
    Cara-Leah Andersonvia Facebook · Jun 2018
  • Thank you for your hard work and positive work ethic.
    Luke & Stephanie Wimpenny
  • Great Service!
    An Chen

Thinking of selling, or renting out your property?

Ask for an honest, no-obligation appraisal from the same people these clients dealt with. Or call us on (07) 3142 4263.